Tribunal fines Western Cape shop R80,000 for not issuing receipts
The National Consumer Tribunal ruled against V29 Shop after it kept selling goods without receipts when inspectors told it to stop. The National Consumer Commission had asked for a R1m penalty and issued 167 compliance notices to businesses nationwide.
The shop trades under the name Economic Innovative Bags. The National Consumer Commission inspected it on November 13 and December 2 last year. The shop has 60 business days to pay the fine.
The shop argued that it was a small business and so did not issue receipts. The tribunal rejected this explanation. It said the shop's cooperation with investigators was "purely perfunctory and devoid of any genuine effort to resolve the matter or remedy the contravention identified."
The commission issued the 167 compliance notices between April and September 2026. Acting National Consumer commissioner Hardin Ratshisusu said non-compliance, particularly among food retailers, could put consumers at risk.
Key facts
- Who
- Economic Innovative Bags (trading as V29 Shop, fined R80,000 by the tribunal); National Consumer Tribunal (ruled on the case and imposed the fine); National Consumer Commission (regulator that sought a R1m penalty and issued 167 compliance notices); Hardin Ratshisusu (acting National Consumer commissioner)
- What
- The National Consumer Tribunal ordered a Western Cape shop, V29 Shop, to pay an R80,000 fine for continuing to sell goods without issuing receipts after inspectors instructed it to correct the practice. The National Consumer Commission also issued compliance notices to 167 businesses across the country between April and September 2026.
- When
- 26 October 2026
- Where
- Western Cape, Gauteng, Limpopo
- Status
- Reported